Shipping Policy

Last Updated: May,2024

Thank you for visiting Carrie Hoxton Store! We strive to provide you with the best possible shopping experience. Please review our shipping policy below to understand how your order will be processed and delivered.

Order Processing Time:

• We do hold stock for 70% of the displayed items but we always try to make you a fresh leather jacket upon receiving the order because there is nothing better than a freshly made leather jacket. All orders of available stock are processed within 2 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email with the tracking information once your order has been shipped.

Shipping Rates:

• Shipping with in UK is FREE on all order while INTERNATIONAL SHIPPING is FREE for orders above £500 - For orders under £500 the shipping charges are £29.99 per order.

Shipping Destinations:

• Offering worldwide shipping -  If your location is not covered, please contact us, and we will do our best to accommodate your request.

Shipping Confirmation:

• After your order has been shipped, you will receive an email confirmation with the tracking number. Please note that it may take up to 24 hours for the tracking information to be updated.

Customs and Duties:

• International orders may be subject to import taxes, customs duties, and fees levied by the destination country. However, Carrie Hoxton offers Delivered Duty Paid (DDP) services, meaning we cover these charges on behalf of our customers. You will only be required to pay the amount listed at checkout, and you won't need to worry about additional duty charges upon delivery.

• The charges may vary depending on your location and the value of the order. We handle all necessary customs documentation and payments to ensure a seamless delivery process.

Shipping Delays:

• Carrie Hoxton is not liable for any delays in shipping caused by natural disasters, customs issues, or other unforeseen events. We will do our best to notify you of any significant delays and work towards a resolution.

Contact Information:

• If you have any questions or concerns regarding your order's shipping, please contact our customer support team via contact form

Changes to This Policy:

• Carrie Hoxton reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on the website.